TERMS & CONDITIONS

All reservations with Thomson Bike Tours are subject to the following conditions:

2020 Trips

The recent outbreak of coronavirus has left the world in a period of huge uncertainty. We will strive to continue our season with as few disruptions as possible, but the safety and well-being of guests and staff must take priority. As such, we’ll be following instructions and recommendations from global and local authorities, the World Health Organisation and when appropriate, local race organisers.

To find out more about the latest coronavirus travel updates and our amended Terms & Conditions that will apply to our 2020 trips please click here.

2021 Trips

Advance Reservation

At the start of the season we open up our Advance Reservation System for certain trips. An advance reservation accompanied by a $100 deposit ensures priority booking status when the trip details are announced later in the year.

When the trip details are finalized we contact everyone on the advance reservation list and offer them priority booking before opening up bookings to the general public. If we have more advance reservations than we have available spots we will process the advance reservations on a first-come, first-serve basis (based on the date the advance reservation was made).

To confirm an advance reservation a FIRM booking must be placed accompanied by an additional $500 deposit.To cancel an advance reservation a cancellation request must be submitted in writing within 15 days of the trip details being published. The $100 advance reservation deposit will be immediately refunded for any cancellation received within this 15-day period.

Deposit

To reserve a Thomson Bike Tours trip a deposit of $500 per person is required. A reservation will not be considered to be finalised until this deposit is received. Please note that on some trips of shorter duration the deposit may vary.

Payment Terms and Cancellation Policy

For Grand Tour Race Viewing trips

Final payments: The balance of your payment is due 120 days prior to the trip departure date.

Due to the huge spectator demand, limited hotel availability, and the advance payment expected by hotels during these events, the following special cancellation conditions will apply to all of our Grand Tour Race Viewing trips:

AFTER BOOKING, IF YOU CANCEL…

within 30 days of booking We will refund your deposit
between 91 and 120 days prior to departure Cancellation fee of 50% of the original trip price
between 61 and 90 days prior to departure Cancellation fee of 75% of the original trip price
less than 60 days prior to departure Cancellation fee of 100% of the original trip price

For all other trips

Final payments: The balance of your payment is due 90 days prior to the trip departure date.
If for some reason you have to cancel your trip the cancellation must be confirmed in writing and the following charges will apply:

AFTER BOOKING, IF YOU CANCEL…

within 30 days of booking We will refund your deposit
between 31 days of booking and up to 91 days prior to departure We will refund your deposit less $100 administrative fee
between 61 and 90 days prior to departure Cancellation fee of 50% of the original trip price
between 31 and 60 days prior to departure Cancellation fee of 75% of the original trip price
less than 30 days prior to departure Cancellation fee of 100% of the original trip price

Payment methods

We accept payment by credit card, check or bank transfer.

TRIP ALTERATIONS & CANCELLATION

Thomson Bike Tours reserves the right to make hotel and route modifications which become necessary due to circumstances beyond their control and undertake to inform participants as soon as possible.

Thomson Bike Tours reserves the right to cancel the trip in which case all payments including the deposit will be refunded. This will constitute full settlement. Please note that due to the exceptional circumstances generated by the COVID-19 outbreak, a trip credit will be issued for COVID-19-related trip cancellations.

INSURANCE

Participants are responsible for having adequate travel insurance covering accident, personal injury, evacuation and medical costs, loss of luggage and cancellation. Thomson Bike Tours is not liable for personal injury, death, damage to property or other loss whether arising from accident, cancellation, delays or any other matter beyond our control.

Data Privacy

We use Hotjar in order to better understand our users’ needs and to optimize this service and experience. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behavior and their devices. This includes a device’s IP address (processed during your session and stored in a de-identified form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), and the preferred language used to display our website. Hotjar stores this information on our behalf in a pseudonymized user profile. Hotjar is contractually forbidden to sell any of the data collected on our behalf. For further details, please see the ‘about Hotjar’ section of Hotjar’s support site.

Why Thomson Bike Tours

We provide avid cyclists with the most enjoyable, fulfilling and rewarding cycling experience of their lives.

We RIDEless van & more bike

Legendary supportis always near by

Best routes
25+ years